Everything a shopaholic needs to know:

Q: How long will the fairies take to deliver my goodies to me?

Items will be dispatched via SingPost or our courier service within 1-5 business days upon receiving your order and confirmation of payment.

We’ll drop you an email once your item has been dispatched.

Local delivery in Singapore is SGD5 and takes 7 – 12 business days.

International delivery is SGD25 and takes 10 – 18 days business days.

Q: Is delivery free?


Wow, that’s cheeky! Ok then, free delivery is available for Singapore orders SGD50 and above.

All deliveries are made via registered mail to guarantee your products are delivered to you safe and sound.

Or if you wanna get in some exercise, why not jog over to our office and collect your goodies in person, take a selfie, have a drink, and amuse yourself in our garden city retreat?

Self collection is of course free like the wind.

Q: How do I make payment?

Woohoo! So glad you’ve come this far and fallen in love with something on our site!

You can send us some of your piggy bank savings via PayPal or bank transfer.

Q: Will what I get look the same as they do on your website?

All photos shown are of the actual items you are purchasing, unfiltered, unedited and ‘shock horror’ un-photoshopped! I know in this day and age this is almost unheard of, but we want you to see as accurately as possible what it is you’re buying.

Of course there may be some slight variation between different tablet, phone and laptop screens, but what you see is really what you get!

Q: Can I return the item?

Sorry folks, we can only accept returns if goods are received in less than stellar condition.

If your goodie looks more like a ‘baddie’ when it arrives, then let us know within three days of receipt and we will work with you to arrange an exchange.

No refunds I’m afraid and do note that you will need to pay for the cost of mailing the item back to us.

Q: Can I cancel my order?

Trust us, you will love what you’ve ordered! So no cancellations I’m afraid once an order has been confirmed.

 

If you need further information or clarification regarding our products and services, please kindly drop us a line at hello@honeyzpainthouse.com

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